Privacy Policy

Privacy Policy


Privacy and Data Usage

FlexWala is a Digital Identity & Branding Platform that helps individuals, professionals, businesses, organizations, and brands create and manage their digital identity and branding presence.

1. Information We Collect

FlexWala may collect information such as name, mobile number, email address, business name, profession, designation, location, profile photograph, logo, website details, social media links, business information, branding content, and other information provided by users.

2. Purpose of Data Collection

We collect and use information to:

  • Create and manage user accounts and digital profiles.
  • Create digital identity and branding pages.
  • Display business, professional, or personal information as requested by the user.
  • Provide digital cards, profile pages, promotional content, and branding services.
  • Improve our platform, products, features, and user experience.
  • Communicate with users regarding their account, services, orders, and updates.
  • Process payments and subscriptions where applicable.
  • Maintain platform security and prevent unauthorized access, misuse, fraud, or other unlawful activities.

3. Digital Identity and Public Information

Users understand that information submitted for a public digital identity or branding profile may be visible to other users or visitors of the platform.

Depending on the selected service, information such as name, business name, designation, profile photograph, logo, contact details, address, website, social media links, services, products, and other branding information may be displayed publicly.

Users are responsible for ensuring that they have the necessary rights and permissions to publish such information.

4. Business and Branding Content

FlexWala may store and process business-related content submitted by users, including:

  • Business name and description
  • Company or organization information
  • Products and services
  • Business logo and photographs
  • Promotional banners and creatives
  • Contact information
  • Website and social media links
  • Professional profile information
  • Festival and promotional branding content
  • Other information required to provide the selected digital branding service

5. Data Security

FlexWala implements reasonable technical and organizational security measures to protect user information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no online platform or electronic transmission can be guaranteed to be completely secure.

6. Sharing of Information

FlexWala will not sell or rent users' personal information to third parties.

Information may be shared only when reasonably necessary to provide our services, operate the platform, process transactions, provide technical services, or comply with applicable laws.

For example, information may be shared with trusted service providers such as payment processors, hosting providers, communication service providers, analytics providers, or technical service partners, where required to operate the platform.

7. Marketing Communications

We may send users service-related communications such as account notifications, subscription information, payment updates, security alerts, and important platform announcements.

Marketing or promotional communications will be handled in accordance with applicable requirements, and users may have options to opt out where applicable.

8. Third-Party Services

FlexWala may integrate with third-party services such as payment gateways, social media platforms, analytics services, hosting providers, communication platforms, maps, or other technology services.

Users should review the applicable privacy policies and terms of such third-party services where relevant.

9. User Responsibility

Users are responsible for the accuracy, legality, and authenticity of information they provide to FlexWala.

Users must not upload or publish content that is fraudulent, misleading, defamatory, unlawful, abusive, infringing, or violates the rights of another person or organization.

10. Intellectual Property

Users retain ownership of content they submit to FlexWala, subject to the rights and permissions necessary for us to provide the requested services.

By uploading logos, photographs, text, videos, trademarks, business information, or other materials, users confirm that they have the necessary rights or authorization to use such content.

FlexWala's own software, platform design, templates, graphics, logos, layouts, branding elements, and original materials remain the property of FlexWala or its respective licensors.

11. Account and Profile Removal

Users may request modification or removal of their account or digital profile, subject to applicable service terms, legal requirements, transaction records, and technical limitations.

Certain information may need to be retained where required by law or for legitimate business, security, accounting, or dispute-resolution purposes.

12. Data Retention

FlexWala may retain user information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect the security of the platform.

13. No Guarantee of Business Results

FlexWala provides digital identity and branding services. We do not guarantee that using the platform will result in a specific number of customers, leads, sales, business opportunities, followers, employment opportunities, partnerships, or financial returns.

The results of digital branding depend on several factors outside our control.

14. Platform Role

FlexWala is a Digital Identity & Branding Platform. We provide tools and services that help users create, present, and manage their digital identity and business branding.

We are not responsible for independent transactions, business relationships, communications, agreements, or arrangements entered into between users and third parties based on information displayed through the platform.

Users should independently verify any business, professional, product, service, or individual information before entering into a transaction or agreement.

15. Legal Disclosure

We may disclose user information where required or permitted by applicable law, including in response to valid legal processes, court orders, government authorities, law-enforcement requests, or regulatory requirements.

16. Changes to Privacy Policy

FlexWala may update this Privacy and Data Usage Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated policy may be published on the website with the revised effective date.

17. Acceptance

By registering, accessing, or using FlexWala, users acknowledge that they have read and understood this Privacy and Data Usage Policy and agree to the collection, use, processing, and disclosure of information as described above.

FlexWala – Digital Identity & Branding Platform

Empowering individuals, professionals, businesses, and organizations to build a stronger digital identity.